World Consumer Rights Day is celebrated every year on March 15, and addresses the rights and needs of consumers worldwide. As a children’s toy manufacturer, Hape has every child’s best interests and their safety at heart. All our products must adhere to our zero- tolerance policy, and therefore undergo rigorous quality control procedures and safety tests before they go to market. 

We Always Strive for the Best

Quality control at Hape begins with the selection of our supplier, material admittance and the re-inspection on which we place our extremely strict standards and procedures upon, assuring that all our products meet and often exceed the relevant standards. At our product testing facility in China- that is equipped with state-of-the-art laboratory testing equipment – our products undergo various tests and inspections. Torque tests, tensile tests, pressure tests, impact tests, drop tests and many more full and comprehensive test verifications are conducted here.

Apart from Hape’s in-house testing, we also cooperate with various internally recognised third-party testing laboratories, such as SGS and TueV Reihnland, in order to carry out safety standard testing on our products. To meet the needs of our customers from around the world, all our products comply with the U.S., European, Chinese and International toy safety standards.

Our Ongoing Mission Towards Sustainability

Today, sustainability is an important purchase criterion for many consumers. At Hape we actively seek sustainable materials for our toys, such as rice composite materials, wood flour composite and FASAL. These materials are perfect for toys because they are non-toxic – which make them safe and ideal for children. In 2021, Hape took another step towards sustainability by introducing composite cork and natural rubber to its portfolio of product materials. Both composite cork and natural rubber are not only recyclable (biodegradable) but also can be harvested without damaging trees. 

Delivering product quality and safety are key ingredients when building trust with our customers. As a socially responsible company, it is the commitment we make towards consumers and the wider society. Hape is committed to continuing its zero-tolerance policy and following our high standards of quality testing in order guarantee the safety and health of the families that buy and play with our toys.